Privacy Policy
Effective Date: January 1, 2023
Last Updated: April 19th, 2024
Introduction
We are dedicated to providing exceptional Medicare referral services and prioritizing the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when accessing our website or utilizing our Medicare referral services. We are committed to maintaining the confidentiality and integrity of your personal data in accordance with applicable privacy laws and industry best practices. By using our services, you consent to the practices described in this Privacy Policy and acknowledge that you have read and understood our commitment to safeguarding your privacy.
Cookies and Tracking
The Company uses various technologies, which may include “cookie” technology, to gather information from our website visitors such as pages visited and how often they are visited, and to enable certain features on this website.“Cookies” are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies may include “single-session cookies” which generally record information during only a single visit to a website and then are erased, and “persistent” cookies which are generally stored on a computer unless or until they are deleted or are set to expire.
You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on this website. You may also manage the use of “flash” technologies, with the Flash management tools available at Adobe’s website. Note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of information about online activities overtime and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted. We may also allow third party service providers to use cookies and other technologies to collect information and to track browsing activity over time and across third party websites such as web browsers used to read our websites, which websites are referring traffic or linking to our websites, and to deliver targeted advertisements to you.
We do not control these third party technologies and their use is governed by the privacy policies of third parties using such technologies. For more information about third party advertising networks and similar entities that use these technologies, see http://www.aboutads.info/consumers, and to opt-out of such adnetworks’ and services’ advertising practices, go to www.aboutads.info/choices.Once you click the link, you may choose to opt-out of such advertising from all participating advertising companies or only advertising provided by specific advertising companies. We may use analytics companies to gather information and aggregate data from our website visitors such as which pages are visited and how often they are visited, and to enable certain features on our websites.
Personal Information We Collect
Encore Insurance Connection provides you with a "contact us" page that allows you to voluntarily provide personal information about yourself. While it is not mandatory to provide us with personal information, please note that doing so may limit your access to certain functions of this website or restrict your ability to request specific services or information. We handle personal information for various purposes, including:
1. Responding to your emails or specific requests.
2. Personalizing the website to enhance your browsing experience.
3. Processing applications as per your requests.
4. Administering surveys and promotions.
5. Providing you with information that we believe may be valuable to you, such as details about health products or services offered by us or other businesses.
6. Performing analytics to improve our products, websites, and advertising.
7. Complying with applicable laws, regulations, and legal processes.
8. Protecting someone's health, safety, or welfare.
9. Safeguarding our rights, the rights of our affiliates or related third parties, or taking necessary legal action, such as enforcing our Terms of Use.
10. Maintaining a record of our transactions and communications.
11. Utilizing personal information as otherwise necessary or useful for conducting our business, as permitted by law.
We may use the personal information you provide through this website to contact you via the contact information you have provided, including email addresses, telephone numbers, cell phone numbers, text message numbers, or fax numbers. For further details, please refer to the "Our Online Communication Practices" section below.
Additionally, we may share personal information within our network of agents, and we may combine the personal information you provide through this website with other information we have received from you, whether collected online or offline, or obtained from other sources such as our vendors. For example, if you have purchased a product or service from us, we may combine the personal information you provide through this website with information related to your receipt of that product or service.
Your Consent
If you provide us an indication of your consent to disclose, share or use your personal information in connection with a third party, we may disclose, share or use your personal information in that manner. For example, if you opt in too our social media mailing lists and promotional updates, then we may disclose your relevant personal information to social media platforms where Encore Insurance Connection has a corporate account for the purpose of adding you to Encore Insurance Connection's social media mailing and promotional update lists. Generally in such a situation, the social media platforms are not allowed to use your personal information for their own purposes unless you have a direct account on such social media platforms, in which case your personal information would be handled by the social media platforms in accordance with the social media platforms’ privacy policies.
Third-Party Data
We may obtain information about you from various sources, including publicly available databases or third-party entities from whom we have obtained data. This information may be combined with the data we already have about you, enabling us to update, expand, and analyze our records. This practice helps us identify new customers, enhance our products and services, and offer you personalized experiences that align with your interests.
Examples of the types of personal information that we may acquire from public sources or third parties and combine with the information we already possess about you include:
1. Address Information: We may obtain address information from reliable third-party sources to verify your address accurately. This allows us to maintain effective communication with you and prevents fraudulent activities.
2. Customer Data: We may receive data about our customers from trusted third parties. This information is combined with the data we already possess about you, enabling us to deliver more targeted advertising and develop tailored products and services that better meet your specific needs.
By utilizing third-party data, we aim to enhance our understanding of your preferences and provide you with more relevant and customized experiences. Please note that we handle this combined information with the same level of care and confidentiality as outlined in our privacy policy.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
The specific duration of data retention may vary depending on the nature of the information and the purpose for which it was collected. We will retain your personal information for as long as it is necessary to provide the requested services, respond to inquiries or requests, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
If you have provided your personal information for marketing purposes, we will retain the data until you withdraw your consent or opt out of receiving further marketing communications from us.
When personal information is no longer required for the purposes stated in this policy or when its retention is no longer necessary for legal or business purposes, we will take appropriate measures to securely dispose of or anonymize the information.
Please note that even if your personal information is deleted or anonymized, residual copies may still exist in our backup systems or archives for a limited period of time as required by our data retention practices or applicable laws.
We strive to ensure that your personal information is securely stored and protected throughout the retention period. Our data retention practices comply with industry standards and applicable laws to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
Website and Information Security
At Encore Insurance Connection, we prioritize the protection of the information you provide on our website. We maintain reasonable administrative, technical, and physical safeguards to safeguard your data. However, it's important to note that no security system is completely impervious, and we cannot guarantee the absolute security of our website.
While we strive to ensure the integrity and confidentiality of your information, we cannot guarantee that the transmission of data over the Internet is entirely secure. As information is transmitted, there is a risk of interception or unauthorized access. We are not liable for any illegal acts perpetrated by third parties, including criminal hackers.
Changes to Our Website Privacy Policy
At Encore Insurance Connection, we may update and modify this privacy policy from time to time. Any changes made to this policy will be reflected on this page of our website. We are committed to keeping you informed about any updates that may affect your privacy.
When significant changes are made to this policy, we will provide appropriate notice and choices to you. This may include notifications on this website or in other relevant locations, depending on the nature and extent of the changes. We believe in transparency and want to ensure that you have the opportunity to review and understand any modifications to our privacy practices.
We encourage you to regularly visit this policy to stay informed about any updates. By continuing to use our website after any changes to this policy, you indicate your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue using our website and services.
CONTACT US
For more information about our privacy practices, if you have questions, please contact us by e-mail at support@encoreinsuranceconnection.com or by mail using the details provided below:
200 Central Ave, 4th Floor, St. Petersburg, FL, 33701, United States
Not connected with or endorsed by the United States government or the Federal Medicare program
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options. Medicare has neither reviewed nor endorsed this information. Not connected with or endorsed by the United States government or the federal Medicare program.